Privacy Policy


At ABS-CBN International, we are committed to protecting your privacy and developing technology that gives you the most powerful and safe viewing and online experience. This Privacy Policy applies to individuals who subscribe to the programming and related services that are provided by ABS-CBN and our various global corporate affiliates (collectively, “ABS-CBN Global”). Such services include but will not be limited to “The Filipino Channel” (“TFC”), IPTV programming services,, remittance services, retail and cargo services. This Privacy Policy also apples to the use of ABS-CBN and ABS-CBN Global Internet web sites and our ABS-CBN customer loyalty program. This Privacy Policy describes the collection, use and disclosure of your personal information by ABS-CBN and ABS-CBN Global. “Personal information” is information about you as an identifiable individual or from which your identity could be deduced. It includes your name, mailing address(es), e-mail address(es), telephone number(s), information about your activities and interests and other subscriber information or financial transaction information, and may include your date of birth. By subscribing to our programming services or using our websites, you consent to the privacy practices described in this Privacy Policy.

Your privacy is important to us. By agreeing to and accepting the Terms hereof, you acknowledge that certain personal information may be collected, transferred, stored, recorded, shared and used exclusively by ABS-CBN, the ABS-CBN Group, and its Subsidiaries and Affiliates. We are committed to safeguarding your personal information and will use all good faith efforts to ensure that it is secure.

Certain areas of the Website may require registration or may otherwise ask you to provide personal information such as your name, email address, city, state, and country in order to participate in certain features or have access to certain Components (as defined below) of the Website. The decision to provide your information is purely optional, however, if you chose not to provide such information, you may not be able to access certain Components or participate in certain features of the Website. When you provide information, you agree to provide only the true, accurate, current and complete information and acknowledge that it is your responsibility to keep information current.

In addition to any personal information or other information you choose to submit to us, we may use a variety of technologies that automatically (or passively) store or collect certain information from your computer hardware and browser, including your IP address, cookie information, software and hardware attributes, whenever you visit or interact with the Website.

We will limit access to your personal information to employees, agents, and representatives who need to access your personal information in order to accomplish their functions. Furthermore, these employees, agents and representatives are obliged to keep your personal information confidential. We will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Your full and proper registration authorizes ABS-CBN, the ABS-CBN Group, and its Subsidiaries and Affiliates the express right to use your disclosed personal information as detailed herein. We may use your personal information for the following purposes: a) to provide your request for ABS-CBN’s products, services and/or activities, and/or information related thereto; b) to market, promote and advertise the products, services, events, initiatives and activities of ABS-CBN, the ABS-CBN Group and its Subsidiaries and Affiliates; c) to customize ABS-CBN’s, the ABS-CBN Group’s and its Subsidiaries’ and Affiliates’ advertising, promotional and marketing activities; d) to fulfill your requests for products and services; e) to conduct research, survey and perform statistical analyses of user behavior in order to measure relative consumer interest on various products, services and activities of ABS-CBN, the ABS-CBN Group and its Subsidiaries and Affiliates; f) to inform advertisers or sponsors how many have responded to an advertisement or promotion; g) to promote and manage ABS-CBN’s, the ABS-CBN Group’s and its Subsidiaries’ and Affiliates’ customer loyalty and/or customer retention program/s; h) to pass on information to the relevant government agency or institution for fraud information; i) to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violation of the Terms, or as otherwise required by law; j) to transfer information if ABS-CBN is acquired by another company; k) to transfer, move, copy, record store and use your personal information outside the country where you access the Website; l) to be used as a basis for displaying targeted advertisements in the Website; m) to respond to subpoenas, court orders or legal processes, or to establish or exercise ABS-CBN’s rights or defend legal claims against ABS-CBN; and n) to contact you and communicate with you for any of the foregoing purposes.

You agree that we may share and transfer your personal information with and to ABS-CBN, the ABS-CBN Group and its Subsidiaries and Affiliates and that ABS-CBN, the ABS-CBN Group and its Subsidiaries and Affiliates may use your personal information for the foregoing purposes without further notice. You also agree to indemnify and hold ABS-CBN, the ABS-CBN Group and its Subsidiaries and Affiliates, their officers, agents, directors, stockholders and employees free and harmless from and against and all claims, damages, liabilities, costs and expenses, including attorney’s fees, that directly or indirectly arise from or are otherwise directly or indirectly related to the permitted use of your personal information as detailed hereinabove.

You also authorize our third-party service provider/s to collect personal information that may be used to contact, identify or locate you. You also authorize our service provider/s to collect non-personal information that may include your IP address, browser type, your computer’s operating system, what pages you view, what links you click, the amount of time you spend on certain pages and certain demographic information such as age and gender.

We do not disclose that personal information other than as described in this Privacy Policy. However, to increase efficiency and maximize the benefits of being part of a global operation, ABS-CBN may disclose personal information internally with other members of the ABS-CBN Global operations. For example, we may transfer customer personal information for storage and operations to servers located outside the US, e.g. to servers in Canada or in the Philippines.

Please be advised that if you directly disclose personal information through any ABS-CBN public message boards, this information may be collected, used and disclosed by third parties who may not be bound by our Privacy Policy. ABS-CBN also encourages you to review the privacy policies of other web sites you choose to link to from our sites, in order to understand how those sites collect, use and share your personal information. ABS-CBN is not responsible for the privacy policies or the content of web sites of third parties.

If you have questions or if you prefer that we refrain from or limit the use of your personal information, please advise us by going to the Contact Us page. We shall continue using your personal information for the foregoing purposes until and unless we receive your advice requesting us to refrain from or limit the use of your personal information.


California Civil Code Section 1798.83 permits customers of the Company who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected]


The website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize ABS-CBN web pages, or register with an ABS-CBN Group site or service, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same site, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ABS-CBN services or websites you visit.